Delivery Information

Delivery Information for Hobiez.com

At Hobiez.com, we are committed to delivering your orders efficiently and on time. Below are the details regarding our shipping policies, delivery times, and costs associated with delivering our products to you.

1. Shipping Partners

We partner with reputable shipping companies to ensure safe and secure delivery of your items. Our primary carriers include [List of Couriers, e.g., DTDC, Blue Dart, India Post, etc.], which are known for their reliability and service quality across India.

2. Shipping Charges

Shipping charges vary based on the weight of the order and the delivery location. The charges are calculated at checkout, and you will be able to see the total shipping cost before completing your purchase.

- Free Shipping: We offer free standard shipping on orders above ₹ 10,000.
- Standard Shipping: For orders under ₹10,000, a suggested rate by available shipping vendors will be charged.

3. Delivery Times

Our delivery times vary depending on the destination and the type of shipping option selected at checkout. Below are the general delivery timeframes:

- Metro Cities: 3-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days

Please note that these timeframes are indicative and actual delivery times may vary based on circumstances, including weather conditions, political disruptions, and other factors beyond our control.

4. Tracking Your Order

Once your order is shipped, you will receive an email notification with the tracking details. You can use this information to track your order through the carrier’s website or by visiting our 'Order Tracking' page.

5. International Shipping

Currently, Hobiez.com only delivers within India. We are planning to expand our services to international markets in the future.

6. Packaging

All items are securely packaged to prevent any damage during transit. In the rare event that your goods are damaged upon arrival, please contact our customer service immediately for assistance.

7. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website. While we strive to follow all reasonable requests, we cannot guarantee that the carrier will always be able to comply.

8. Missed/Failed Deliveries

In case of a missed delivery, our carriers will attempt delivery up to three times. If you are not available to receive your purchase after three attempts, the order will be returned to us. Please contact our customer service to arrange for re-delivery or refund.

9. Changes to Delivery Address

Changes to the delivery address after dispatch are subject to redirection fees, which will be borne by the customer. Therefore, please ensure your address details are correct at the time of placing the order.

10. Customer Service

For any queries related to your delivery, please contact our customer support team at codcouplesuper@gmail.com. Our team is available to assist you.